Who takes over from you?

Nina KaufmanArticles, Delegate, ExitLeave a Comment

As Seen In … Like Erma Bombeck famously said about housework, Succession planning expands to fill the time available. It can take years. Except … when it can’t. Let me share with you stories of three business owners who had to create contingency plans in a hurry: For lifestyle reasons, Kimberly Martinez had already chosen … Read More

Island vs Ecosystem

Nina KaufmanArticles, Leverage, See DifferentlyLeave a Comment

As a small business owner, it’s common to think of our company as an island. Isolated. Self-contained. Having to generate all resources from within. Surrounded on all sides by unknown threats. That gets lonely. And stressful. It puts a huge burden on the business owner to “make it all happen.” What if you took a … Read More

Losing focus

Nina KaufmanArticles, See DifferentlyLeave a Comment

Where’s your focus? Is it in “just get through today?” Or do you have a real strategy you’re working? One year, it took 3 smack-me-in-the-head-with-a-brick experiences to get the lesson of focus, and to apply it to my business. Lesson 1: I’m driving down Interstate 75 from Gainesville (GA) to Orlando (FL) to get from … Read More

Oy! Yet another privacy policy update?

Nina KaufmanArticles, SystemsLeave a Comment

You’ve probably gotten more than a few emails recently about privacy policy updates. Why? Because privacy policies are part of a system. A system of handling, managing, and guarding customer information. They’re a kind of “contract”—a pledge—you make to your customers about the care you’ll take with their personally identifiable information. When subscribers join our … Read More

Deviating systems

Nina KaufmanArticles, Delegate, SystemsLeave a Comment

On a trip to Santa Monica, my husband and I stopped into 24 Hour Fitness Express. Armed with a free three-day pass and dressed to sweat, I was ready to climb the Stairmaster and pretend to work off the previous night’s dark chocolate lava cake. Only there was a problem. I hadn’t carefully read the … Read More

Building wealth

Nina KaufmanArticles, ExitLeave a Comment

As Seen In … Have you built a job, or built a business? If you have passion for starting and growing, that’s great. Don’t care about selling your company? Here’s an invitation: When you have a sense of the “end game,” you make business easier for yourself in the long run. Most businesses close because … Read More

White space

Nina KaufmanArticles, See Differently, SystemsLeave a Comment

Archimedes shouted “Eureka!” in a bathtub. Einstein had sudden insights into the theory of relativity while riding a streetcar. Newton “discovered” gravity during a countryside retreat (Cambridge University was closed because of the Black Death plague). I had my own eureka! moment when I started my first business years ago. I hated my job at … Read More

Paid in Full

Nina KaufmanArticles, SystemsLeave a Comment

As Seen In … Why did you start your company? If I had to guess, it could be for any number of reasons. Your boss was an idiot. You wanted to make a difference in the world. You wanted to work in a collaborative spirit with other people, instead of always watching your back. You … Read More

Independence

Nina KaufmanArticles, See Differently, SystemsLeave a Comment

“I took my first 3-week vacation ever,” beamed my 62-year-old client, Tim, over lunch. “Never checked in once. It felt amazing. And my doctor is finally taking me off all the blood pressure meds I’ve been on. Can you imagine?” Tim, the owner of a 7-figure glass business, was finally enjoying the fruits of his … Read More