Operations Manual

Your company’s winning playbook

“I’m too busy.” “Clients come first.” “It’s such a tedious process.” “I’m intuitively creative—I don’t have a process.”

All are ways that business owners rationalize not having an operations manual. Justifications for avoiding the exercise. (Yep, we’ve been there, done that, too).

But what if documenting your operational processes could make you wealthy? Are you more interested now? Here are a few reasons why:

  1. You can cash out big(ger).  An operations manual is where you’ve written down all your systems. It’s the “winning playbook” that can as much as double the value of your business and let you fetch a higher asking price. That’s money in your pocket. Two thumbs up to ka-CHING!
  2. You have protection against defection. Anytime your business relies on a key employee there’s a huge risk that that person will leave. (The employee could be you or someone else) They could die. Relocate across the country. Find a better paying job elsewhere. Without a manual, you’re left with a gaping hole in your business. And a huge expenditure of time and money to fill and start again. Think how much money you could save and reinvest if that weren’t the case. The money you don’t have to spend reinventing the wheel = ka-CHING!
  3. You can get away guilt-free. Let’s face it: you didn’t become an entrepreneur to be a slave to your business. But over the years, business owners become afraid. They worry that the nanosecond they turn their back, everything will blow up like a seventh-grade volcano experiment. Documenting your systems ensures the business can run like a well-oiled machine. Time off = wealth.
  4. You can find stuff more easily. How much time do you—or your team members—waste searching for stuff? “Where izzit?” “How DO we do this, again?” “Who has the ____file?” An operations manual can document procedures and file management. And anything else that regularly costs you time and money. You become wealthy when you and your team can focus on high-value tasks. Not running around like headless chickens = wealth.

Here are some stats that should make you take notice:  (Thanks to http://simplyorderly.com/surprising-statistics/)

The average office employee spends 1.5 hours a day (6 weeks per year) looking for thingsOrganizedWorld.com
The typical executive wastes 150 hours a year (almost an entire month), searching for lost information. For someone earning $50,000 a year, this amounts to $3,842 annually. Forbes ASAP

Life is short. Time is precious.

That’s where our Jump-Start Your Company’s Winning Playbook program comes in.  What’s the process?

Our 12-week program covers three important steps:

  • Step One: Systems identification, and triage of the four biggest pain points
  • Step Two: Documenting the priority standard operating procedures. Testing for clarity and consistency
  • Step Three: Introduce templates, flesh out list and location of form documents

Depending on the depth of assistance you need, your Winning Playbook program can include:

  • Proprietary materials and workbooks
  • Guidance and training on writing processes
  • Weekly accountability calls (and email access outside of call times)
  • Dropbox access to call recordings
  • Review and comment on the workflow processes you draft
  • In-person working session to uncover functions/processes within the business
  • 1-on-1 interview of client personnel
  • Integration of client templates and form documents into process descriptions

This program is not a magic wand. Your company wasn’t built in 12 weeks, and neither will your operations manual. By addressing one pain point at a time, you’ll focus. And resolve your biggest headaches in priority order.

Fees range from $2000-5000/month, depending on the approach that’s right for you.

Either way, we don’t expect you to sign up sight unseen. In fact, this is an important relationship—one we hope will be ongoing— and we want to be sure it’s a fit for both of us.

So reach out to set up a call to explore the options.

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