Listen to the Episode Below:Your business process is no good to anyone if you keep it all in your head. Documenting how your business works and runs is vital to growing and scaling your business successfully, especially in the service business industry. But let’s not mince words–the process can be painful. So how can you undertake this essential step without pulling your hair out?
That’s why I invited Juliana Marulanda on Business Breakthrough. A business operations expert and founder of ScaleTime, Juliana has an eye for organizing processes into clear, concise, and manageable systems. Want to add time to your day and value to your company? Her insights into finding the patterns in a variable modern service business are priceless.
- Why does it seem so difficult to document our business systems?
- How to dissect a business process—and where to start
- What you can learn by taking a deep look at your workflow process
- Platforms and tools available for documenting business systems
- Defending your choices—real necessity, or outmoded habit?
- How do business systems add value to our companies?
Juliana Marulanda is a business operations expert, speaker, and the founder of ScaleTime. With over 13 years of experience across Wall Street, the non-profit sector, technology startups, and family-owned businesses, she now helps service-based businesses. Her company, ScaleTime, has implemented custom processes and systems for on-boarding clients and team members, deal flow, and streamlining day-to-day operations, resulting in consistent rapid revenue growth and reclaimed time for their clients. She studied at the London School of Economics and received a BS in Economics from Trinity College, where she graduated with honors and was the recipient of the prestigious Pi Gamma Mu award.
“Fear is irrelevant” ~ Juliana Marulanda
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