How BigLaw business operations can free solopreneurs to do what they love

Nina KaufmanAll Systems Go, Repeat PerformanceLeave a Comment

A recent Wall Street Journal article reported on seismic changes befalling large law firms. Seems that under the new regime, “data and money rule.” Gone is the tightknit camaraderie. The three-martini lunches. Where “I’ll get around to it,” was the response to turning in time sheets and billing practices were lax. Where splitting profits at … Read More

Time Bandits

Nina KaufmanAll Systems Go, Sharing KnowledgeLeave a Comment

Where does the day go? The time bandits steal them. No, not the ones from the 1981 Terry Gilliam film (a personal fave), where a young boy joins a band of time-travelling dwarves looking for treasure to steal. Time bandits, like client interruptions. Questions from staff. Tech glitches. Activity that eats away at good, solid … Read More

Surefire way to lose your clients

Nina KaufmanAll Systems Go, Repeat PerformanceLeave a Comment

Did you ever lose a client when you thought you’d done nothing wrong? Sure, you can understand it if you completely muck up an assignment. But sometimes, it’s the breach of “micro-commitments” that turns a client off. This happened to Chris, who runs a web development firm. Overall, they’re terrific. Solid problem-solvers. Efficient. Current with … Read More

Negotiate for results

Nina KaufmanAll Systems Go, Repeat PerformanceLeave a Comment

When you really think about it, negotiating isn’t that hard. It’s simply a process where each side wants to get as much as possible from the other at the least possible cost. Which is something many business owners claim they do well. Maybe. Even though many can establish a good rapport, few have a system … Read More

Do you know where your money goes?

Nina KaufmanAll Systems Go, Repeat PerformanceLeave a Comment

I love Fall. Back-to-school time. School supply shopping. Fond memories of walking across my leafy green Wellesley college campus with a knapsack full of notebooks. (Yes, I’m a nerd. And proud). One of my newer clients, Denyse, hates it. She runs a social media firm based outside of Boston. For her, it’s “come-to-Jesus” time. Because … Read More