How to move from lead-doer to small business leader

Nina KaufmanLeading Your Business, Pivot & Scale, Podcast - Recent, Podcasts, Your Support TeamLeave a Comment

Listen to the Episode Below: Length: 26:08 minutes I only want to focus on 3 things, said Caryn. But who will do the rest? Burned out, tired, and constantly pulled away from her family, Caryn Kopp reached her limit. Her company, Kopp Consulting, helps clients get new clients. Get meetings with high-level corporate decision makers. … Read More

What keeps customers coming back?

Nina KaufmanClients, PodcastsLeave a Comment

A customer comes to your business. They engage your services to solve their problem. What keeps them coming back, though, is the experience they have while you’re solving their problem. I tell you that to tell you this (indulge me): Between ages 5-8, I had a piano teacher I loved. Dorothy Jonas. She was petite, … Read More

What REALLY drives your revenue?

Nina KaufmanPodcasts, Revenue & ProfitsLeave a Comment

Listen to the Episode Below:  Owning your own business means understanding what drives your revenue, not just the revenue itself. And in order to drive your revenue and put it on auto-pilot, you need to create rewarding experiences that define your business for yourself and your clients.  Elaine Starling is on today’s episode to tell … Read More

How to Get Your Business Out of Your Head

Nina KaufmanExit, PodcastsLeave a Comment

Listen to the Episode Below: Your business process is no good to anyone if you keep it all in your head. Documenting how your business works and runs is vital to growing and scaling your business successfully, especially in the service business industry. But let’s not mince words–the process can be painful. So how can you undertake … Read More

Hold On … Loosely

Nina KaufmanPodcasts, Your Support TeamLeave a Comment

Listen to the Episode Below: Ever catch an episode of Undercover Boss?  Like them, we often watch our business grow without paying close enough attention to what’s happening right under our noses. Like them, once we begin to hire staff, we start disconnecting with parts of our business. And “disconnecting” can have a bad ripple … Read More