Don’t Move a Sofa Bed Into Your Office

Nina KaufmanExit, Leading Your Business, Operations & Systems, Podcasts, Revenue & ProfitsLeave a Comment

Listen to the Episode Below:

Has your office become a second bedroom? Are you stuck in a cycle of perpetual catch-up–working too many hours and not having time for the people, places, and things that are just as important?

In this episode, business strategist Richard James (who did move a couch into his office until …) points out the top systems that most businesses lack, and how to grow your business without growing the time you spend on it each day. 

Don’t Move a Sofa Bed Into Your Office… COB079_Richard_James Photo

  • Identify what is keeping you in the cycle of the 60-hour+ workweek. Whether it’s a lack of staff, perfectionism, or a lack of a clear goal, you must figure out where you want to be and what is holding you back.
  • Focus on lead-generation, lead-conversion, and accounts receivable. These are the top three “machines” for service businesses to build measurable systems and repeatable outcomes.
  • Keep good records for each stage of the client business cycle. Which percentage of clients are scheduling a consultation, keeping the appointment, buying the service, paying the bill, referring others? Good records give you the data points to determine which parts of the system are working well and which need to change. Once you know your trends, you can move to automate as much as you can.
  • Change the systems before you change your staff. Remember that systems should run your business, and people should run your systems; it’s usually easier to tweak the system before you change out your staff.

Having systems that work and the people to put those systems into place can help you avoid the stress and exhaustion of trying to do it all. If you want to achieve success in your business and find balance in your life, be sure to listen to Cash Out BIG.



Richard James, Founder and President of Automated Business Results, has earned a reputation as a national “Legal Systems Expert.” He built a consumer law firm in Arizona from zero to over $3.5 million in annual sales in just over two years. His legacy also includes a career of building businesses in five different industries. He is the author of two books for attorneys, The DNA of the Autonomous Attorney and Discover The Acres Of Diamonds In Your Law Firm. His passion is to work with like-minded Entrepreneurial Attorneys, who want to take action to build the systems they create together to obtain, real, measurable results.

Favorite Quote:

“Systems should run your business and people should run your systems” ~ Richard James

Learn more about Richard James:

Richard’s Website


Richard’s free e-book, The DNA of the Autonomous Attorney


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