A Lesson from my Aunt June ….

Nina KaufmanBad Clients, Clients1 Comment

My aunt, June Anderson, was a brilliant award-winning textile designer in the ‘60s, ‘70s, and ‘80s. I’ll never forget the summer I turned 20 … and she taught me a life lesson that has stayed with me to this day. It applies to your relationship with your clients, too. For her time-honored wisdom, watch this … Read More

Are You Charging a PITA Tax?

Nina KaufmanBad Clients, Clients1 Comment

Do you find your patience wearing thin with certain clients? You try to be understanding—particularly in the time of COVID. You try to be kind. You want to be of service. But difficult clients …? They deserve to get slapped with a PITA Tax. What’s a PITA Tax … and when it is appropriate for … Read More