Time Bandits

Nina KaufmanArticles, SystemsLeave a Comment

Where does the day go? The time bandits steal them. No, not the ones from the 1981 Terry Gilliam film (a personal fave), where a young boy joins a band of time-travelling dwarves looking for treasure to steal. Time bandits, like client interruptions. Questions from staff. Tech glitches. Activity that eats away at good, solid … Read More

Take a breath

Nina KaufmanArticles, See DifferentlyLeave a Comment

How often have you rushed ahead in business, instead of taking a breath? A while back, I took on a leadership role with a business group. It had the promise to showcase my systems and operations expertise. A chance to explore: How can the group hum like a well-oiled machine … especially for the next … Read More

What’s an IDEAL hiring process?

Nina KaufmanArticles, DelegateLeave a Comment

If you look up the definition of “control freak” in the dictionary, you’ll see a picture of a business owner. Brilliant, fiercely independent people … but that stubborn streak can cap their business growth. Like, when less critical tasks crowd their plate. When they can’t focus on what makes their company profitable. When their Nobody-does-it-better … Read More

Who are your best clients?

Nina KaufmanArticles, ProfitsLeave a Comment

I attended a business roundtable just before Thanksgiving. We were asked: “What’s one of the biggest obstacles you’ve encountered growing your business?” The answer: Spending years targeting the wrong audience. Trying to generate revenue from people who were familiar to us. In our comfort zone. Who couldn’t — and wouldn’t — make us any money. … Read More

Does your business have Technicolor clarity?

Nina KaufmanArticles, Strategic PlanningLeave a Comment

Recently, I worked with a small Jewish spiritual center in Manhattan to facilitate an important focus group session. They had never convened a focus group before. Never really done any in-depth strategic planning before. Although the organization has been around for nearly 100 years, it’s having challenges attracting new members. Especially, new members willing to … Read More

Focus on the Right Things

Nina KaufmanArticles, Strategic PlanningLeave a Comment

I subscribe to SUCCESS magazine and re-read a little snippet from Shawn Achor—also known as “The Happiness Guy.” He wrote about a business woman who was losing her mind. Spending hours worrying about different aspects of her company. Like, what wage laws will politicians pass next? What trends am I missing the in the global … Read More

How to get out of jail

Nina KaufmanArticles, ProfitsLeave a Comment

What do bandages and oceans have in common? They’re best when you deal with them quickly. Removing a Band-Aid? Rip it off. When you pick at it bit-by-bit, that only prolongs the pain. Jumping into the ocean? Dive in. It takes longer to get used to the water when you go in one toe at … Read More

Gratitude as a Business Strategy

Nina KaufmanArticles, Strategic PlanningLeave a Comment

Howie Jacobson has a great article on “Gratitude as a Business Strategy.” Read it. I wish I had written it. He says, We’re all hungry for appreciation and thanks. We want to know that we matter, that our efforts are making the world a better place. Who has made your world a better place? Maybe … Read More

A Tale of Two Exits

Nina KaufmanArticles, Exit, Strategic PlanningLeave a Comment

Originally seen in   What’s in it for me? I don’t see enough business owners asking themselves that question. They’re so excited about getting started—and then so overwhelmed with running the business—that they don’t ask What do I want to get out of it … when I’m ready to get out of it? The results … Read More

Surefire way to lose your clients

Nina KaufmanArticles, Profits, SystemsLeave a Comment

Did you ever lose a client when you thought you’d done nothing wrong? Sure, you can understand it if you completely muck up an assignment. But sometimes, it’s the breach of “micro-commitments” that turns a client off. This happened to Chris, who runs a web development firm. Overall, they’re terrific. Solid problem-solvers. Efficient. Current with … Read More