A Lesson from my Aunt June ….

Nina KaufmanBad Clients, Clients1 Comment

My aunt, June Anderson, was a brilliant award-winning textile designer in the ‘60s, ‘70s, and ‘80s. I’ll never forget the summer I turned 20 … and she taught me a life lesson that has stayed with me to this day. It applies to your relationship with your clients, too. For her time-honored wisdom, watch this … Read More

What can you do about ANGRY clients?

Nina KaufmanBad Clients, ClientsLeave a Comment

If you’ve been in business for any length of time, you know that angry clients are a huge headache. Not just disappointed – but ANGRY – and having no qualms about unleashing the full force of it on you. (Ugh. I’m getting anxious just thinking about it.) While you may do your best to avoid … Read More

How Do You Talk “PITA” with Your Clients?

Nina KaufmanBad Clients, ClientsLeave a Comment

Since I started talking about difficult, or “PITA” clients, I’ve gotten lots of questions about how to do it … and how to have those conversations with clients. Briefly, there are three steps that solo and small firm owners should know to use the “PITA Tax” or “aggravation surcharge” successfully. Think of it like pulling … Read More

New Safe Harbor Rules for PPP Loans!

Nina KaufmanNOT NEEDEDLeave a Comment

NEWS FLASH: The SBA will consider any Payroll Protection Program loans issued for less than $2 million by definition to have been made in good faith. This new rule was issued MAY 13, 2020. This is a HUGE win for small businesses! Why is that an issue? When submitting a PPP application, solo and small … Read More

Find money during times of crisis

Nina KaufmanNOT NEEDEDLeave a Comment

These are unprecedented times. Fallout from the Coronavirus may have you feeling uncertain, anxious and even a little fearful. But I bet you also feel the urge to take action and protect the things you’ve worked hard to build. One way to do that is by finding the money that keeps your doors open. How … Read More