How BigLaw business operations can free solopreneurs to do what they love

Nina KaufmanArticles, SystemsLeave a Comment

A recent Wall Street Journal article reported on seismic changes befalling large law firms. Seems that under the new regime, “data and money rule.” Gone is the tightknit camaraderie. The three-martini lunches. Where “I’ll get around to it,” was the response to turning in time sheets and billing practices were lax. Where splitting profits at … Read More

Buttercream icing

Nina KaufmanArticles, See DifferentlyLeave a Comment

It’s my birthday week, so naturally, my thoughts turn to cake. (I love cake.) As a kid, I got to choose what kind of cake I wanted for my birthday. Not there was such a wide selection in those days. You got Duncan Hines® chocolate cake or golden cake. Chocolate icing or vanilla icing. Fruit filling … Read More

Oy! Yet another privacy policy update?

Nina KaufmanArticles, SystemsLeave a Comment

You’ve probably gotten more than a few emails recently about privacy policy updates. Why? Because privacy policies are part of a system. A system of handling, managing, and guarding customer information. They’re a kind of “contract”—a pledge—you make to your customers about the care you’ll take with their personally identifiable information. When subscribers join our … Read More

What Dr. Oz can teach us

Nina KaufmanArticles, LeverageLeave a Comment

“I. Don’t. Have. Time. To. Grow. My. Business,” said Marisa through clenched teeth. I could hear the frustration in the clipped tones. The resentment. The weariness.  Trying to keep a lid on it all. And fearing she was always just one step away from a “volcano moment.” Marisa’s digital design firm depends heavily on her … Read More

The Importance of Recurring Income Streams

Nina KaufmanArticles, ContinuityLeave a Comment

“You see this here doughnut? What you got is the hole.” I’ll never forget that sinking feeling when I heard that from a business expert I consulted. I couldn’t believe it. I was stunned. Humiliated. 12 years of building my law firm—all that blood, sweat, and treasure—and I have nothing to show for it … … Read More

Yes, Virginia—You Can Scale a Service Business

Nina KaufmanArticles, Grab BagLeave a Comment

“Clever people and grocers weigh everything,” said Zorba the Greek.  So do service business owners when it comes to growing revenues.  “Do I want more?” they ask themselves. “Of course!  There’s the mortgage. The kids’ college fund. Mom’s medical expenses. And that bucket list trip to Tahiti!” Yet surely as the sun sets over Bora … Read More

Are your interns small business kryptonite?

Nina KaufmanArticles, DelegateLeave a Comment

“There’s no such thing as a free lunch,” said my colleague, Joe Harris, Esq. of White Harris PLLC. “That’s what small businesses need to understand about interns.” Joe reaches for the check (“Ironic,” I think, “… seems I am getting a free lunch!”) as we chat about the trends and challenges we’re seeing for small … Read More