You’ve probably gotten more than a few emails recently about privacy policy updates. Why? Because privacy policies are part of a system. A system of handling, managing, and guarding customer information. They’re a kind of “contract”—a pledge—you make to your customers about the care you’ll take with their personally identifiable information. When subscribers join our … Read More
Deviating systems
On a trip to Santa Monica, my husband and I stopped into 24 Hour Fitness Express. Armed with a free three-day pass and dressed to sweat, I was ready to climb the Stairmaster and pretend to work off the previous night’s dark chocolate lava cake. Only there was a problem. I hadn’t carefully read the … Read More
You don’t sharpen a knife against a sponge
You don’t sharpen a knife against a sponge. I love that expression. It goes beyond the platitudes like there is no I in team, or it takes a village. To grow—in any area of life—you need people who will help you sharpen your skills and thinking. Who will challenge you constructively. Not just rubber-stamp your … Read More
Building wealth
As Seen In … Have you built a job, or built a business? If you have passion for starting and growing, that’s great. Don’t care about selling your company? Here’s an invitation: When you have a sense of the “end game,” you make business easier for yourself in the long run. Most businesses close because … Read More